Red Hemp Rope
Red Hemp Rope
Sub total:
$33.99Couldn't load pickup availability
Description
Shipping & Returns
Our hemp rope is perfect for sensitive skin, crafted from natural hemp yarn using traditional techniques. The texture is incredibly soft, making it ideal for suspension.
- Raw Material: European hemp yarn
- Dyeing Process: Natural, eco-friendly dyes are used to color the yarn. After dyeing, the yarn is treated with high heat to set the color before being woven into ropes.
- Softener: Skin-safe softener (commonly used for washing underwear)
- Wax Block Material: Natural beeswax
- Packaging: Discreet packaging
- Processing Procedure: Utilizing traditional Japanese craftsmanship, the process includes material softening, waxing, cutting, knotting, scenting, and packaging.
Total Shipping Time
Our products (except custom orders) are ready to ship within 1-3 business days upon receipt of the order. We use the USPS to ship our products to our customers, so standard shipping (from us to you) is 6-12 business days. Canada shipping will take about 7-11 business days.
Returns and Exchanges
You may request an eligible change-of-mind return or exchange within 14 days after delivery. You do not need to provide a reason. Contact us at ropemastercompany@gmail.com with your order number within 14 days of receiving your order. Please wait for our instructions before sending an item back.
To be eligible, an item must be in the same condition as received, unworn or unused, with tags and in its original packaging. Proof of purchase is required. Once your request is accepted, we’ll send the return label and instructions for where and how to send the item. Items sent back without first requesting a return will not be accepted. Contact ropemastercompany@gmail.com with any questions.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards, except where applicable law requires otherwise.
Exchanges
To request an exchange, contact us within 14 days of delivery with your order number. We’ll confirm eligibility and provide the next steps.
Additional UK and EU consumer rights
Nothing in this policy limits any statutory cancellation, withdrawal, return, or refund rights that apply to your order under local law. Where applicable law provides more protective rights or timelines, those rights take precedence.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, your refund will be sent to your original payment method within 14 calendar days after we receive the returned item, or sooner where applicable law requires. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ropemastercompany@gmail.com.