Description
Shipping & Returns
Black Rose Jute Rope — Where Artistry Meets Tradition
Imagine the moment you unwrap this rope — the deep, rich tri-color blend of black and rose tones catches the light, and the silky-smooth texture glides through your fingers. Crafted using traditional Japanese shibari techniques, every strand tells a story of precision and care.
Why Choose Black Rose?
- 🌿 Premium Bangladeshi Jute: Naturally strong with a satisfying bite that softens beautifully with use
- 🎨 Tri-Color Yarn Blend: Unique black and rose tones woven together for a striking, elegant look
- 🇯🇵 Traditional Japanese Craftsmanship: Singed 4–5 times, oiled, waxed, and baked — fully treated and ready to use straight out of the box
- 🌱 Eco-Friendly Dyes: Natural, skin-safe dyes with a skin-contact softener for comfort
- 📦 Discreet Packaging: Delivered with your privacy in mind
Product Details
- Material: Bangladeshi jute rope
- Rope Oil: Baby oil
- Wax: Natural beeswax
- Available lengths: 8m (26.2 ft) / 10m (32.8 ft) / 16m (52.4 ft)
- Diameter: 6mm
Ready to use right out of the box — no prep needed. Whether you're a beginner or an experienced practitioner, Black Rose delivers the perfect balance of comfort and control for your shibari practice.
Total Shipping Time
Our products (except custom orders) are ready to ship within 1-3 business days upon receipt of the order. We use the USPS to ship our products to our customers, so standard shipping (from us to you) is 6-12 business days. Canada shipping will take about 7-11 business days.
Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you need to contact us at ropemastercompany@gmail.com. Include your order number and an estimate shipping date in the email.
Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at ropemastercompany@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 7 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 7 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ropemastercompany@gmail.com.

